Our COVID-19 Response:
Even before the Covid-19 pandemic, the health and safety of our tenants has been a top priority. We remain committed to providing clean, safe properties to our guests and are living up to that commitment now more than ever to ensure that your experience with FHS is an exceptional one! FHS takes pride in providing safe, fully sanitized, housing options for those in need of temporary housing.
We will always monitor restrictions and re-visit policies to ensure that we remain in compliance with federal, state, and local regulations regarding all illnesses and outbreaks, not just Covid-19. When policies or recommendations change, we immediately update our internal policies and practices accordingly. Please help us keep our communities healthy by practicing social distancing, proper hand-washing, and wearing a mask when out in public.
*Updated January 2025
What we are doing
- We utilize advanced air treatment technology to eradicate airborne viruses. We use Airthereal MA10K-PRO Ozone Generator 10000 mg/h O3 sterilizer machines, which is one of the most powerful sterilizers, and features a 99.98% killing rate for viruses and bacteria.
- We have heightened our existing industry-leading safety protocols and are taking every precaution to ensure that our properties are sterile, so that you can have a safe stay with us.
- We have employed robust cleaning and sanitation procedures in all areas of our properties, which are outlined in ‘Our Cleaning Procedures’.
- We supply sanitizer to all employees, and cleaning products are readily available for use by our guests during their stay.
- We have established and trained our staff on new escalation protocols to ensure swift action and proper resource allocation in the event of any situation arising which poses a heightened risk to our team or our guests.
Cleaning Procedures
- We deep clean all aspects of our homes- including all surfaces, door handles, cabinets, remotes, light switches, and furniture/ upholstery.
- All electronics are disinfected.
- All appliances are sanitized.
- All kitchen items including dishes, cookware and silverware are all cleaned in the dishwasher.
- All washers/dryers are cleaned and disinfected.
- Tenants receive all new bed linens and towels when reserving a property.
Why trust FHS ?
- 24/7/365 customer service – around the clock!
- Seamless check-in process!
- Flexible booking options!
- Local experts – Most of our employees are local, offering you a more customized accommodation experience!
- We offer keyless/ contactless check-in at all of our properties!
- Our teams are armed with all the support they need to provide healthy properties for our tenants.
- Our guidelines include cleaning protocols to sanitize our homes before guest check-in, including the use of ozone generators, which exceeds the cleaning standards of hotels.